Privacy Policy 1mcucu

1mcucu values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use our website, mobile app, and all services provided by 1mcucu.

This document also outlines your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), and how you may exercise those rights. We encourage you to read this document carefully before registering an account or providing any personal information to us.

By registering an account with 1mcucu, you agree to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree, you should not use our platform.

1mcucu collects personal information from you through various means. Below is a summary of the types of information we collect:

We only collect information that is strictly necessary to provide the 1mcucu platform services to you. We do not collect sensitive information such as health details, religious beliefs, or political views unless required by law.

The personal information we collect is used for the following purposes:

• To process account registration and verify your identity through the KYC process.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To provide customer support and respond to your inquiries or complaints.
• To send important account-related communications such as security notices and terms updates.
• To send promotional information and special offers (with your consent).
• To identify and prevent fraud, money laundering, and other illegal activities.
• To comply with applicable legal and regulatory requirements.
• To analyze platform usage patterns and enhance the user experience.
• To support responsible gaming programs, including detection of at-risk playing habits.

1mcucu does not sell or rent your personal information to any third party. However, we may share your information with certain parties in the following situations:

• Payment Service Providers: Transaction information is shared with payment processors used to handle deposits and withdrawals.
• Game Providers: Core gaming data is shared with third-party providers who supply games on our platform for technical and betting verification purposes.
• Identity Verification Services: KYC information is shared with licensed identity verification service providers to confirm the authenticity of your documents.
• Legal Authorities: We may disclose information when required by court order, regulatory authorities, or a lawful criminal investigation.
• Business Transfers: Should 1mcucu be involved in a merger or acquisition, customer data may be transferred as part of the business assets, with prior notice given to you.

All third parties who receive your data are required to comply with data protection standards equivalent to our own, and they are not permitted to use that data for any purpose other than those specified.

1mcucu implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Two-factor authentication (2FA) is available and encouraged for all member accounts.
• Data servers protected by multi-layered firewalls and intrusion detection systems.
• Internal security reviews and independent audits are conducted on a regular basis.
• Role-based access control — only staff who need to know can access specific data.
• Mandatory data security awareness training for all 1mcucu staff.
• A clear incident response procedure to address any data breaches that may occur.

The 1mcucu platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, gaming sessions, and security. These cookies cannot be disabled.
• Performance Cookies: To collect information on how you use the platform, helping us identify and resolve technical issues.
• Functional Cookies: To save your preferences such as language, display theme, and game settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: To help us understand overall platform usage patterns and drive continuous improvements.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

Under Malaysia's Personal Data Protection Act 2010 and our own policies, you have the following rights regarding your personal data at 1mcucu:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we update or correct inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal information from our systems.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Restrict Processing: You have the right to request that we restrict how we process your data under certain circumstances.
• Right to Data Portability: You have the right to receive a copy of your data in a machine-readable format for transfer to another platform.

To exercise any of the rights above, contact the 1mcucu support team via live chat on the platform or email us. Your request will be processed within 30 business days. In some cases, we may need to verify your identity before processing your data-related request.

1mcucu retains your personal information for as long as necessary to fulfil the purpose for which it was collected and to comply with legal requirements. General data retention guidelines:

• Active account data is retained for as long as your account remains active on the 1mcucu platform.
• Financial transaction records are retained for a minimum of 7 years after the transaction occurs, in accordance with Malaysia's financial legal requirements.
• KYC records and identity verification documents are retained for a minimum of 5 years after account closure.
• Customer support communication logs are retained for 2 years from the date of the last interaction.
• Technical data and server logs are retained for a maximum of 90 days before being automatically deleted.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.

The 1mcucu platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from children under the age of 18.

If we discover that we have inadvertently collected personal information from individuals under 18 years of age, we will take immediate action to delete that information and close the relevant account.

1mcucu reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. When material changes are made:

• The "Updated" date at the top of this document will be revised accordingly.
• Members will be notified via their registered email at least 14 days before any changes take effect.
• A notice board announcement will be displayed on the platform for no less than 7 days.

Your continued use of the 1mcucu platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, you may reach us through the following channels:

• Live chat on the 1mcucu platform — available 24 hours a day, 7 days a week
• Email our data protection team
• Customer Support section in the 1mcucu mobile app

We are committed to handling every privacy enquiry or complaint with seriousness and professionalism. Your satisfaction and trust as a 1mcucu member are our priority.